Shipping policy

ARTICLE 6: DELIVERY TERMS AND TIMESCALES

We need 8 to 10 working days to assemble, quality-check and test (including water resistance) each watch, depending on order volume.

After dispatch, your watch is delivered within an average of 8 to 10 working days, depending on your geographical area and the carrier.

In total, you can expect 16 to 20 working days (≈3 to 4 calendar weeks) to receive your watch, assembled especially for you.

Shipment tracking

All our orders are sent as tracked parcels.

A tracking number is generated automatically as soon as your order is confirmed.
It is normal for the tracking to temporarily show “awaiting receipt by the carrier” until the order has been dispatched.

We ship via a logistics platform, which then redistributes the parcels to the various regional carriers.
The tracking will update automatically as soon as the final carrier takes charge of the parcel.
There is therefore no need to contact us again about this.

General

Products are delivered to the delivery address given during the ordering process.

We accept no liability for delays caused by carriers, customs, strikes, weather conditions or any event beyond our control.

Shipping costs

Shipping is free for any order over €150 in France and the French overseas territories (DOM-TOM).

Timescales

All timescales are expressed in working days and include:

manufacturing,

quality checks,

preparation,

and dispatch.

The stated timescales are calculated from the date the order is confirmed.